Terms of Use

These terms are an agreement between you and Sobena Private Limited (UEN 202650285G), 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051 ("we", "us"), the company that runs Our Study Tribe. By creating an account or using the site, you agree to them. Please read them with our Privacy Statement, which explains how we handle personal data.

If your school uses Our Study Tribe under a separate written agreement with us, that agreement applies too. Where the two differ, the school agreement takes priority.

• Our Study Tribe is for secondary school students and their parents or guardians.
• If you're under 13, a parent or guardian must agree before you create an account. If you're 13 to 17, please make sure a parent or guardian has read these terms and is OK with you using Our Study Tribe.
• During the pilot, a student creates an account with a one-time code from their parent's family account (or an access code from us). Students who ask to join the pilot must give a parent's email address, and we send the invitation to that parent.
• Anyone can look around in preview after confirming their email address.

• Choose a username that isn't your full name, and keep your password secret.
• Your account is just for you. Don't share it or use someone else's.
• You're responsible for what happens in your account. If you think someone else has used it, tell us at hello@ourstudytribe.com and we'll help you reset your password.

• A parent or guardian sets up one family account, which can look after up to two children's accounts. By setting it up, you confirm you're the child's parent or guardian and agree to these terms for yourself and your child.
• The family account can see each child's study progress (never their chats or typed answers), reset a child's password, and switch tribe chat on or off. When a child sends feedback, a copy goes to the parent's email.
• Keep the family account's password secret. You're responsible for what happens in it. If you think someone else has used it, reset the password or tell us at hello@ourstudytribe.com.

Our Study Tribe is in a pilot, which ends on 1 January 2027. It's free for pilot families while the pilot runs. Things may change, move or sometimes not work, and we may add or remove features as we learn from your feedback.

We plan to offer a paid subscription later. We'll tell you the price and terms before then, and we won't charge anything unless you (or your parent or guardian) choose to subscribe.

Founding-member discount

• A pilot family qualifies if, during the pilot, the parent fills in both the start-of-pilot and the end-of-pilot surveys, and the family sends us at least one piece of feedback (for example with the Send feedback button). Your family account shows what you've done so far.
• We'll announce the size of the discount, how long it lasts and how to use it before paid plans start. It applies to the family's own subscription, can't be exchanged for cash, and can't be passed to another family.
• If something goes wrong with our records (for example a survey didn't register), tell us at hello@ourstudytribe.com and we'll put it right.

If we make a mistake in a price or other details on the site, we may correct it. If you've already paid, we'll honour what you paid or offer you a refund.

To keep Our Study Tribe a kind, safe place to study, you agree not to:

• bully, threaten, insult or embarrass anyone, or post anything rude, hateful or inappropriate;
• share personal details in chat, yours or anyone else's (full names, phone numbers, addresses, school details, photos);
• pretend to be someone else, or let someone else use your account;
• spam, advertise, or post links to unsafe sites;
• try to break, overload, hack or get around the site's limits or safety features;
• use bots, scrapers or other automated tools on the site, or try to copy, decompile or reverse engineer it;
• use Our Study Tribe to build or train a competing product or service;
• copy, download or share our videos, questions or model answers outside Our Study Tribe (see "Our content").

If you break these rules, we may hide messages, remove you from a tribe, limit features, or suspend or close your account. Where it's sensible, we'll tell you why. If we close your account for breaking these rules, please don't create a new one, under any name, without asking us first.

• Tribes are small, invite-only study groups. You join with a friend's code, and you can always study solo instead.
• Tribe chats are seen by tribe members and our team. Anyone can report a message or mute someone, and we review reports.
• A parent or guardian can switch tribe chat off from their family account, or with the private progress link.
• If you see something worrying, report it in the app or email hello@ourstudytribe.com.

Our lessons, source-based questions and essay questions are written to align with the MOE Lower Secondary History syllabus. Our Study Tribe is independent: it isn't produced, approved or endorsed by the Ministry of Education. It's there to support your schoolwork, not to replace your teachers or school materials.

We work hard to get things right, but we can make mistakes. If you spot one, please tell us at hello@ourstudytribe.com.

• "Check my answer" and "Mark my whole paper" use an automated checker to suggest a level, a mark and feedback. They're estimates to help you improve, and they can be wrong.
• Your teacher or exam may mark differently. We don't guarantee any grade or exam result.
• If a mark looks wrong, press "Is this mark right?" so we can check it.
• There are daily limits on how many answers can be checked.

Our content

The videos, characters (including Mei and Kai), illustrations, questions, sources written for the site, model answers and the design of Our Study Tribe belong to us or to people who have licensed them to us. You may use them for your own studying. Please don't copy, record, re-upload, sell or share them elsewhere, or use them to train AI systems, without our written permission.

The Our Study Tribe and Sobena names and logos are ours too. Please don't use them, or anything that looks like them, without our written permission.

Your content

What you write, such as answers, chat messages and planner notes, stays yours. You let us store, show and process it as needed to run Our Study Tribe: for example, showing your chat messages to your tribe, or marking an answer you ask us to check.

Feedback

When you send us feedback, ideas or survey answers, you let us use them to improve Our Study Tribe, without paying you or naming you. Please don't put personal details (yours or anyone else's) in feedback messages or pictures.

Some pages link to other websites, such as museum and archive sites. We don't control those sites, and their own terms and privacy policies apply.

• We aim to keep Our Study Tribe running smoothly, but it may sometimes be unavailable, for example during updates.
• You can stop using Our Study Tribe at any time, and ask us to delete your account at hello@ourstudytribe.com. See the Privacy Statement for what happens to your data.
• We may suspend or close accounts that break these terms.
• We may end the pilot, or stop offering Our Study Tribe altogether. If we do, we'll give reasonable notice and, for any paid plan, refund the time you've paid for but not used.

We provide Our Study Tribe "as is", to help with learning. As far as the law allows, we aren't responsible for indirect losses, or for results in school tests or exams. If we are responsible for a loss, our total liability is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits any rights you have under Singapore law that can't be limited.

We may update these terms as Our Study Tribe grows. We'll change the date at the top, and if a change is significant, we'll tell you in the app before it applies. If you keep using Our Study Tribe after a change, you're agreeing to the updated terms.

• These terms, our Privacy Statement and any school agreement are the whole agreement between you and us about Our Study Tribe.
• If a court decides part of these terms can't be enforced, the rest still applies.
• If we don't enforce a term straight away, we haven't given up our right to enforce it later.
• We aren't responsible for delays or problems caused by events outside our reasonable control, such as internet or hosting outages.
• If Sobena Private Limited is merged with or sold to another company, we may pass this agreement to the new owner.
• Notices we send by email or in the app count as being "in writing".

These terms are governed by the laws of Singapore, and the courts of Singapore deal with any disputes. If you have a question or a concern, please contact us first at hello@ourstudytribe.com. We'd much rather sort things out together.